The Hidden Currents Podcast

In this episode of the Hidden Currents podcast, host Paraic Mac Donnchadha speaks with Neil Fillbrook, Group CEO of BB Merchant Services, about the critical role of relationships and integrity in building successful businesses. Neil shares lessons from his global career, highlighting how humility, clear communication, and leading by example help establish strong connections and long-term success. He also explains how aligning teams around shared goals and collaboration has been key to scaling BB Merchant Services into a leading international organization.
This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project.
We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness.
To find out more, visit our website at: www.intergroupconsulting.com

In this episode of the Hidden Currents podcast, host Paraic Mac Donnchadha speaks with Steve Moore, retired NHS chief executive and co-founder of Ryan Moore and Company, about the critical role of relationships in organizational success. Steve shares how building strong, connected leadership teams and investing time in collaboration can transform performance, especially in complex and high-pressure environments like healthcare. He also reflects on the challenges facing the NHS today and his mission to support organizations from the outside by fostering stronger cultures and more effective leadership.
This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project.We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness.To find out more, visit our website at: www.intergroupconsulting.com

In this episode of the Hidden Currents podcast, host Paraic Mac Donnchadha speaks with Iain Sinnott, business consultant and CEO of SMECO, about the true meaning of trust in the communications industry. Iain emphasizes that trust is earned through curiosity, integrity, and consistently acting in the customer’s best interest, rather than being claimed as a marketing label. He also shares insights on building long-term relationships, the importance of honesty even when it’s inconvenient, and the growing focus on trust in an increasingly complex and technology-driven world.
This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project.We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness.To find out more, visit our website at: www.intergroupconsulting.com

In this episode of the Hidden Currents podcast, host Paraic Mac Donnchadha speaks with Rich Wagner, founder and board advisor to Zempler Bank, about building trust and strong relationships in business. Rich shares how transparency, open communication, and aligning teams around a clear purpose are essential for fostering trust internally and with external stakeholders like regulators and shareholders. He also highlights lessons from his leadership journey, including the importance of complementary teams, effective communication, and the long-term value of trust in driving organizational success.
This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project.We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness.To find out more, visit our website at: www.intergroupconsulting.com

On this episode of the Hidden Currents Podcast, host Paraic Mac Donnchadha speaks with Marcelo Santos, project manager at a large UK construction firm, about the critical role trust plays in delivering complex infrastructure projects. Marcelo shares how open communication, clear expectations, and a genuine effort to understand the other party’s perspective are essential when managing cross functional teams, multiple stakeholders, and high pressure contractual environments. He also reflects on how trust can break down when scope, timelines, and responsibilities become misaligned, and why collaboration is the only path to successful project delivery.
 
This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project.We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness.To find out more, visit our website at: www.intergroupconsulting.com

In this episode, host Paraic Mac Donnchadha speaks with Stephen O’Donnell, non-executive director at Cambridge Building Society, about the critical role of trust, governance, and regulation in financial services. Stephen shares how boards act as a “pivot of trust” between stakeholders, emphasizing transparency, accountability, and strong culture as foundations for sustainable business. He also highlights how Cambridge Building Society differentiates itself through member-first values and community impact, reinforcing trust beyond compliance.
 
This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project.We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness.To find out more, visit our website at: www.intergroupconsulting.com

On this episode of the Hidden Currents Podcast, host Paraic Mac Donnchadha speaks with Dr. Julian Nesbitt, founder of the Dr. Julian Medical Group, about transforming mental health care through technology and patient-centered access. Julian shares how his platform improves outcomes by matching patients with the right clinicians quickly while building trust across complex stakeholders like the NHS, insurers, and providers. He also discusses leadership, the importance of openness in building trust, and his mission to create more personalized, scalable mental health solutions.
 
This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project.We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness.To find out more, visit our website at: www.intergroupconsulting.com

On this episode of the Hidden Currents Podcast, host Paraic Mac Donnchadha speaks with Sophie Newbould, founder and president of Who Cares Justice Universal, about rebuilding trust in systems where harm has occurred. Sophie shares how her organization uses restorative justice principles to address systemic failures across public services and help repair relationships between institutions and those affected. She also highlights the importance of trust in resolving complex issues and her mission to create collaborative, scalable solutions that drive meaningful change.
 
This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project.We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness.To find out more, visit our website at: www.intergroupconsulting.com

In this episode, host Paraic Mac Donnchadha speaks with Jenny Jarvis, Chief Operating Officer of the Energy Saving Trust and author of Lead with Confidence, about the critical role of trust in driving organizational success. Jenny shares practical insights on building trust through transparency, consistency, and strong relationships, both within teams and with external stakeholders. She also highlights the importance of empowering female leadership and leveraging authentic strengths to foster collaboration, innovation, and long-term impact.
 
This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project.We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness.To find out more, visit our website at: www.intergroupconsulting.com

In this episode, host Paraic Mac Donnchadha speaks with Terence Longworth, founder of TL Safety Solutions, about the critical role of trust in building successful business relationships. Terence shares how consistently delivering high-quality work, fostering open communication, and building personal connections are key to earning and maintaining trust with clients and teams. He also highlights the importance of proactive safety planning and creating a culture where everyone feels empowered to contribute and speak up.
 
This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project.We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness.To find out more, visit our website at: www.intergroupconsulting.com